Refund policy
Last Updated:
Thank you for choosing Craftsense Interio. We strive to deliver high-quality furniture that meets your expectations. Please read our Return & Refund Policy carefully before placing an order.
1. No Returns or Refunds
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All sales made on Craftsense Interio are final.
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We do not accept returns or provide refunds once a product has been delivered.
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Customers are advised to carefully review their orders before confirming the purchase.
2. Damaged or Defective Products
While we maintain strict quality checks and secure packaging, damages may rarely occur during shipping.
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If your order arrives in a damaged condition, you must inform us within 48 hours of delivery with photos/videos of the damage.
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Once verified, Craftsense Interio will repair the product or provide a replacement at no extra cost.
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No monetary refunds will be issued in these cases.
3. Order Cancellations
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Once an order is confirmed, it cannot be cancelled.
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Custom-made or personalized furniture orders are strictly non-cancellable and non-refundable.
4. Contact Us
If you experience any issues with your order, please contact our support team:
📧 craftsenseinterio@gmail.com
📞 8691039272
We will work with you to ensure the issue is resolved and you are satisfied with your purchase.